KLARQ

ARCHITECTURE ATELIER

Privacy Policy

LEGAL DISCLAIMER

1 – IDENTITY OF THE WEBSITE OWNER

The ownership of this website belongs to Kimberley Díaz Jiménez, under the trade name KLARQ, with ID number 42197374X, REGISTERED OFFICE at Av. España, 4, 2° A 07800 Ibiza, Phone number 644 65 63 35, DOMAIN NAME: https://klarq.eu/

2- ACCEPTANCE OF TERMS OF USE

The use of this website attributes to the user, whether an individual or legal entity, the status of USER, implying adherence to the terms and conditions indicated below. For all purposes, the terms and conditions in the version published at the time of access will be considered. KLARQ recommends that the USER carefully read the terms and conditions detailed below before using the offered services. Likewise, access to certain services through this website may be subject to specific conditions of their own that, in some cases, substitute, complete, and/or modify these general conditions. Therefore, prior to accessing and/or using our services, the USER must also carefully read the corresponding specific conditions. If the user does not accept the terms of use, they must refrain from accessing and using the services contained on this website. These conditions of use regulate the generic use of the website by the USER, who has the possibility of viewing and printing them. KLARQ reserves the right to modify or delete the contents, services, and information found on this website at any time and without prior notice, as well as to limit or cancel the terms and conditions applicable to the website.

3- INTELLECTUAL AND INDUSTRIAL PROPERTY

The content of this website is protected by Intellectual and Industrial Property Laws. The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text, and/or graphics are the property of KLARQ or, where applicable, have a license or express authorization from the authors. Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and marketing require the prior written authorization of KLARQ. Violation of any of these rights may constitute a breach of these provisions, as well as an offense punishable under Articles 270 and following of the Penal Code. Designs, logos, text, and/or graphics not owned by KLARQ and that may appear on the website belong to their respective owners, who are responsible for any possible disputes that may arise regarding them.

In any case, KLARQ has express and prior authorization from the owners. Claims that USERS may make regarding possible breaches of intellectual or industrial property rights over any of the contents of this website should be directed to the email address: info@klarq.eu

4- ACCESS TO THE WEBSITE

Our website can be visited by any USER freely and free of charge. The Personal Data provided to us will always be treated in accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data.

5- CORRECT USE OF THE WEBSITE

The USER undertakes to use the website, its content, and services in accordance with the law, good customs, and public order. The USER agrees and commits to:

Not to use the website or the services provided through it for purposes or effects that are unlawful or contrary to the content of this Legal Notice, that harm the interests or rights of third parties, or that in any way may damage, disable, or impair the website or its services or prevent satisfactory use of the website by other users. Not to destroy, alter, disable, or otherwise damage data, programs, or electronic documents and others that are on the website. Not to introduce programs, viruses, macro-instructions, mini-applications, or any other logical device or sequence of characters that may cause or could cause any type of alteration to the computer systems of KLARQ or third parties. Not to misuse information, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, and, in general, any kind of material accessible through the website or the services it offers. Not to introduce discriminatory actions, attitudes, or ideas based on sex, race, religion, beliefs, age, or condition. Likewise, KLARQ reserves the right to deny or withdraw access to the website and/or services at any time and without prior notice to those USERS who do not comply with these general conditions.

6- LIABILITY REGIME

KLARQ shall not be held liable, directly or subsidiarily, for:

The quality of service, access speed, proper functioning, availability, or continuity of operation of the website. Interruptions in service, delays, errors, malfunctions, and other inconveniences originating from causes beyond the control of KLARQ. Willful or negligent actions of the USER and/or those originating from force majeure. In any case, regardless of their cause. Direct or indirect damages, consequential damages, and/or loss of profit. The content and opinions of third parties or the information contained on third-party websites that may be accessed through links or search engines on the website. Damages that may be caused to the USER’s equipment due to possible computer viruses contracted while browsing the website or any other damage derived from such browsing. Failure to comply with the law, morality, and generally accepted good customs, or public order as a result of the transmission, dissemination, storage, making available, receipt, obtaining, or access to the content. Defects of any kind in the contents transmitted, disseminated, stored, or made available, the lack of updating or accuracy thereof, or their scientific quality where applicable.

Likewise, KLARQ does not guarantee that the website and the server are free of viruses and is not responsible for damages caused by access to the website or the inability to access it.

KLARQ shall have the right, without any compensation to the USER for these concepts, to temporarily suspend the services and content of the website to carry out maintenance, improvement, or repair operations on them.

7- DATA PROTECTION

In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (LOPD) and its development regulations, the responsible party for the website KLARQ, in compliance with Articles 5 and 6 of the LOPD, informs all users of the website who provide or will provide their personal data that they will be incorporated into an automated file that is duly registered with the Spanish Data Protection Agency.

If you wish to exercise your rights of access, rectification, cancellation, or opposition, you can contact the email address: info@klarq.eu.

You can find more information by clicking here.

8- ADVERTISING

In accordance with the regulations of the Law on Information Society Services and Electronic Commerce (LSSICE), the policy regarding email focuses on sending only communications that the USER has requested to receive. If you do not wish to receive these messages by email, you can contact the email address: info@klarq.eu

9- APPLICABLE LAW AND JURISDICTION

These conditions are written in Spanish and are subject to current Spanish legislation. For any litigation or matters related to the KLARQ website, the Courts and Tribunals of Lleida, Spain, will have jurisdiction.


DATA PROTECTION

Who is the Controller?

The ownership of this website belongs to Kimberley Díaz Jiménez, under the trade name KLARQ, with ID number 42197374X, REGISTERED OFFICE at Av. España, 4, 2° A 07800 Ibiza, Phone number 644 65 63 35, DOMAIN NAME: https://klarq.eu/

For what purpose do we process your personal data?

At KLARQ, we process the information provided by interested individuals in order to manage their request for information about our products.

What is the retention period of your data?

The personal data provided will be kept until the data subject requests their deletion.

What is the legal basis for the processing of your data?

The processing of the information is based on the request for more information. Refusal to process your data would result in the inability to provide the requested information.

To which recipients will your data be communicated?

The provided data may be transferred to data processing companies (such as service providers: communication delivery services, messaging services, agencies, similar audience generation services, etc.).

International transfers may also occur in accordance with the authorization and prior notification regime established by current regulations.

What are your rights when you provide us with your data?

The data subject has the right to withdraw their consent to the processing of their personal data at any time and to file a complaint with the Spanish Data Protection Agency. They can also exercise their rights of access, rectification, deletion, opposition, and data portability by contacting the address previously provided.


COOKIE POLICY

What are Cookies?

Cookies are small files that are installed on the USER’s device when visiting a website, with the purpose of storing data that can be updated and retrieved by the entity responsible for their installation. If the USER does not register or provide personal information on the site, the server will be aware that someone with that cookie has returned to the website, but it will be unable to associate the browsing with a specific and identified USER.

What types of Cookies exist?

Cookies, based on their expiration, can be classified as session cookies or persistent cookies. The former expire when the user closes the browser, while the latter remain for a longer period during which the data is stored on the device and can be accessed and processed. Cookies can also be distinguished according to the entity that manages the equipment or domain from which the cookies are sent and the obtained data are processed.

  • First-party Cookies.

These are sent to the user’s terminal device from a device or domain managed by the publisher itself, which provides the service requested by the user.

  • Third-party Cookies.

These are sent to the user’s terminal device from a device or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

Based on their purpose, we can speak of:

  • Technical Cookies.

Allow the user to navigate through a web page, platform, or application and use the various options or services available, such as controlling traffic and data communication, identifying the session, or processing an order.

  • Personalization Cookies.

Allow the user to access the service with predefined general features based on certain criteria on the user’s device, such as language or browser type.

  • Analytical Cookies.

Allow the entity responsible for them to track and analyze the behavior of users on the websites to which they are linked. The information collected is used to measure the activity of websites, applications, or platforms and to create user navigation profiles, with the aim of making improvements based on the analysis of user data.

  • Advertising Cookies.

Enable the most efficient management of advertising spaces that, if applicable, the publisher has included on a web page, application, or platform from which the requested service is provided, based on criteria such as the content published or the frequency at which ads are displayed.

  • Advertising or Behavioral Cookies

Enable the most efficient possible management of advertising spaces that, if applicable, the publisher has included on a web page, application, or platform from which the requested service is provided. They store information about user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display ads based on it.

What Cookies does the website of KLARQ use?

The following cookies are installed through this website:

Name

Sending Server

Purpose

Expiration

WordPress

https://klarq.eu/

 

20 days

TawkConnectionTime

https://klarq.eu/

Identifies the user who has logged in to offer online assistance

At the end of the session

cookie_ue

https://klarq.eu/

Information about the cookies notice window

1 year

_tawkuuid

https://klarq.eu/

Identifies the user who has logged in to offer online assistance

10 years

_ga

https://klarq.eu/

Generated automatically transparently for the website due to certain measurement codes or third parties. Google Analytics.

2 years

_gat

https://klarq.eu/

Generated automatically transparently for the website due to certain measurement codes or third parties. Google Analytics.

1 day

_gid

https://klarq.eu/

Generated automatically transparently for the website due to certain measurement codes or third parties. Google Analytics.

2 days

How to Disable or Delete Cookies

The USER can configure their browser to prevent the installation of cookies or to receive a notification on the screen whenever a cookie wants to be installed, allowing them to decide at any time whether to accept it or not. Similarly, the USER can later decide to delete the cookies installed by changing their browser’s settings or deleting them manually through it. Note that deleting cookies may lead to a decrease in the quality or functionality of the website.

To allow, block, or delete cookies installed on the device through the browser’s configuration options, the USER must follow the instructions provided by the browser itself. The following are links to configure cookies for the most popular browsers:

If the USER uses a different browser, or if the provided links do not contain the desired information, they can find out how to manage the cookies installed on their device by accessing the browser’s “Options” or “Settings” – or equivalent – menu, or by consulting the “Help” or “Support” section of the browser itself.

Some browsers allow you to configure specific rules – exceptions – to manage cookies per website, allowing you to disable cookies from all sites except those you trust.

If the USER wishes to disable remarketing cookies-based ads, they can use the following links: Facebook and Twitter. Likewise, the “Do Not Track” option can be configured on Twitter.

To manage “Google ads,” use the following link: Control Your Google Ads. You can also opt out of the collection of information by DoubleClick (Google), Facebook, Twitter, and other entities through the following links: networkadvertising.orghttp://www.networkadvertising.org/managing/opt_out.aspyouronlinechoices.com, and aboutads.info.

Furthermore, if you do not want Google Analytics JavaScript code to collect data from your visit, you can install the Google Analytics Opt-out Browser Add-on. The add-on does not prevent information from being sent to the website or other web analytics services through other means. You can find other privacy configuration options for Google services in the following links: Privacy Controls Google and Privacy Partners Google

If you block or disable the use of ‘cookies’ in your browser, some services or functionality of the website may not be available.

UPDATES AND CHANGES TO THE PRIVACY / COOKIE POLICY:

KLARQ may modify this Cookie Policy based on legislative or regulatory requirements, or in order to adapt the policy to the instructions issued by the Spanish Data Protection Agency. Therefore, Users are advised to visit it periodically. When significant changes are made to this Cookie Policy, they will be communicated to the USER either through the website or via email if they are registered.

Política de Protección de Datos

En KLARQ, nos tomamos muy en serio la privacidad y protección de los datos personales de nuestros clientes, proveedores y usuarios en general. Por esta razón, queremos informarte sobre cómo recopilamos, utilizamos, divulgamos y almacenamos tus datos personales y qué medidas de seguridad aplicamos para protegerlos.

Responsable del tratamiento

El responsable del tratamiento de tus datos personales es KLARQ, con domicilio en Avenida España n4, 2-A y correo electrónico de contacto info@klarq.eu.

Datos personales que recopilamos

Podemos recopilar datos personales de diferentes maneras, por ejemplo, cuando visitas nuestra página web, te pones en contacto con nosotros a través de nuestros canales de comunicación o nos proporcionas información de manera directa.

Los datos personales que podemos recopilar son los siguientes:

  • Nombre y apellidos.
  • Dirección de correo electrónico.
  • Número de teléfono.
  • Dirección postal.
  • Información de facturación y pago.
  • Información de navegación en nuestra página web.

Finalidad del tratamiento

Utilizamos tus datos personales con las siguientes finalidades:

  • Gestionar tus solicitudes de información y consultas.
  • Gestionar la contratación de nuestros servicios.
  • Gestionar la facturación y el cobro de nuestros servicios.
  • Enviar comunicaciones comerciales y promocionales sobre nuestros servicios, eventos y noticias relevantes para ti.

Legitimación del tratamiento

La base legal para el tratamiento de tus datos personales es el consentimiento que nos has otorgado al proporcionarnos tus datos personales y aceptar esta política de protección de datos.

Cesión de datos a terceros

No cederemos tus datos personales a terceros sin tu consentimiento previo, salvo que exista una obligación legal o que sea necesario para la prestación de nuestros servicios.

Derechos de los usuarios

Como usuario, tienes derecho a:

  • Acceder, rectificar o suprimir tus datos personales.
  • Oponerte al tratamiento de tus datos personales.
  • Solicitar la limitación del tratamiento de tus datos personales.
  • Solicitar la portabilidad de tus datos personales.
  • Revocar tu consentimiento en cualquier momento.

Para ejercer estos derechos, puedes ponerte en contacto con nosotros a través de nuestro correo electrónico info@klarq.eu.

Medidas de seguridad

En KLARQ, aplicamos medidas de seguridad técnicas y organizativas adecuadas para proteger tus datos personales contra la pérdida, el acceso no autorizado o la alteración.

Modificaciones

Nos reservamos el derecho de modificar esta política de protección de datos en cualquier momento para adaptarla a novedades legislativas o jurisprudenciales, así como a prácticas de la industria. Te recomendamos que la revises con frecuencia para estar al tanto de cualquier cambio.

Si tienes alguna duda o comentario sobre nuestra política de protección de datos, no dudes en ponerte en contacto con nosotros a través de nuestro correo electrónico info@klarq.eu.